If a vehicle is immobilised and/or removed to an enforcement authority pound, the owner or person in charge of the vehicle who secures its release should be informed in writing of their right to make representations to the relevant enforcement authority.
These representations must be made within 28 days beginning with the date on which the person making them is informed of their right to do so.
Representations may be made on one or more of the following grounds:
Even if one of these grounds does not apply, you may also ask the enforcement authority to consider other reasons (such as mitigation) why some, or all, of the sums paid for the release of the vehicle should be refunded.
The enforcement authority must, before the end of 56 days beginning with the date on which they receive representations:
If the enforcement authority fails to respond within 56 days they will be deemed to have accepted the grounds in question and must refund any sums due.
'Sums due' means:
If you receive a Notice of Acceptance, you should also receive the refund due. If you do not receive the money with the Notice of Acceptance or soon after, contact the authority concerned.
If you received a Notice of Rejection, you may appeal to the Adjudicator within 28 days. A Notice of Appeal form should be sent to you by the enforcement authority with the Notice of Rejection. If this form is not enclosed, the authority should be contacted to obtain one.
If you wish to appeal to the adjudicator later than the 28 days, you may still send your appeal but you must say on the Notice of Appeal why it is late. The adjudicator will then decide whether to allow you to appeal late.
This is the form which the enforcement authority should send with their Notice of Rejection.